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The privacy policy outlines how “DEHAA CRAFTERS (DEHAA)“ uses and protects any information provided by users on its website.

“DEHAA" is committed to ensuring that your privacy is protected. Should we request for certain information to identify you on your next visit, you can be assured that it will only be used in accordance with this privacy statement.

 

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

 

 

COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION AND OTHER INFORMATION

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We collect information as furnished to us and/or collected that is necessary and relevant for providing our core services and products. This information may include your name, address, and contact details. This information may be stored on our computer records system and/or in printed records (collectively, information). Wherever practicable we will only collect information from you personally. We collect information in various ways, such as over the phone or in writing, in person, or over the Internet. We will notify you or will endeavor to make you aware that information is or has being collected. We will endeavour to inform you of the purpose of collection and will provide you with access to our privacy policy that contains details about access, correction and complaints. We advise that if you notify us that you do not wish to provide the information to us, we may not be able to provide you with the product or service you have asked for or give you the level of service you expect.

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We may collect the following information:

  • First name and last name

  • Contact information including email address and phone number

  • Shipping address

 

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USE AND DISCLOSURE

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We use personal information to provide the services/ product you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We require this information primarily to provide better service by understanding your needs along with the following reasons:

  • Internal record keeping

  • Improvement of our products and services

  • Marketing purposes to send periodically promotional emails about new products, special offers or other information of interest to you. We may contact you by email or phone for the same.

 

We will treat your personal information as strictly private and confidential. We will only use or disclose it for purposes directly related to our core business, or in ways that you would reasonably expect that we may use it in the course of our business. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and the data is used only for the activities we have asked them to perform. We may also release your information when we believe such release is appropriate to comply with the law, or protect ours or third party rights, property, or safety. However, non-personally identifiable information including statistical data may be provided to other parties for marketing, advertising, research or other uses.

 

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SECURITY

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We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure this information.

 

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HOW WE USE COOKIES

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A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We use this information for statistical analysis purposes and then data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any other information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

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YOUR CONSENT

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By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

 

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GRIEVANCE OFFICE​

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In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Office are provided below:

 

DEHAA CRAFTERS 

Phone: +91 9886734409

Email: dehaacrafters@dehaa.in

Time: Mon to Sat (9 AM to 6 PM)

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If you believe that any information about you is incorrect or incomplete, please email us as soon as possible. We ensure a prompt action to correct the same.

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